FREQUENTLY ASKED QUESTIONS
How do I buy?
Can I pick up my purchase at a store?
Are the prices in the Shop section the same as in stores?
Do prices have the Sales Tax included?
When is my purchase confirmed?
How do I cancel my purchase?
Is it safe to shop on this site?
What are the discount codes?
How can I pay
Are there promotions with banks and credit cards?
When is the amount of my purchase debited?
How do I know that my payment was successful?
SHIPPING AND ORDER TRACKING
When will I receive my order?
What is the shipping cost?
I did not receive my order and it’s passed the deadline. What should I do?
Has my order been shipped?
What if no one is home when they bring my order?
Can another person receive the package?
- 6.5 to 9
- 9.5 to 12.5